Last updated: July 15, 2025

1. Introduction

Welcome to Raj Gharana Ethnics (“We”, “Us”, “Our”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.

2. Definitions

Account – A unique user profile.
Personal Data – Information identifying an individual, e.g., name, email, payment details.
Usage Data – Automatically collected data like IP address, device type, browser info, pages visited.
Service Providers – Third-party partners helping us operate the Service.
Cookies – Small files stored on your device to enhance user experience.

3. Data We Collect

Personal Data: Name, email, phone, shipping address, payment details.
Usage Data: Browsing activity, device info, timestamp, referral URL.
Third‑party Information: If signing up via Facebook or Google, we may access publicly available info.
Cookies/Tracking: Essential, functionality, analytics, advertising cookies.

4. How We Use Personal Data

To operate and improve our website (order processing, account management).
For customer support and order tracking.
To communicate updates, promotions, and surveys.
For legal obligations and safety.
In the event of business changes (e.g. sale/merger), your data may be transferred.

5. Data Disclosure

With service providers (e.g. payment gateways, couriers).
With affiliates and business partners for offers and campaigns.
For legal compliance (courts, law enforcement).
With your consent or for safety reasons.

6. Data Retention

Personal Data retained for as long as accounts are active or necessary.
Usage Data retained for analysis or legal compliance.

7. International Transfer

Data may be processed in India and other countries. We take appropriate safeguards to protect your data.

8. Security Measures

We implement industry-standard measures to secure data, but no system is 100% foolproof.

9. Children’s Privacy

Our services are not directed to individuals under 13. If we learn of collection from minors without parental consent, we will delete it.

10. Cookies and Opt‑out

We use diverse cookies for service functionality and analytics. You can disable cookies via browser settings but may lose some service features.

11. Your Rights

Access, correct, or delete your Personal Data.
Opt out of marketing communications.
Withdraw consent at any time without affecting past processing.

12. Changes to Policy

We may update this policy periodically. Updates will be notified on this page with a new “Last updated” date.

13. Contact Us

Email: rajgharanaethnics@gmail.com

WhatsApp: 9084657517

Return & Exchange Policy